COVID-19 Information & Resources

Last Updated: ​Saturday, April 4 — 10am

ADA COVID-19 Resources

Make sure to check the ADA COVID-19 Resources for frequent updates.

Page Quick Links

MDA Guidance/Recommendations

The MDA supports the ADA and CDC and CDC recommendations. We trust our members to practice ethically and follow these recommendations as well as that of local authorities.

April 2 — ADA Urges Dentists to Heed April 30 Interim Postponement Recommendation, Maintain Focus on Urgent and Emergency Dental Care Only
March 27 — CDC Recommendation: Postpone Non-Urgent Dental Procedures, Surgeries, and Visits

Stay Home Missouri Order

On April 3, Governor Parson issued a statewide “Stay Home Missouri” Order to control, contain and combat COVID-19. The order is effective beginning at 12:01 a.m. on Monday, April 6, 2020, until 11:59 p.m. on Friday, April 24, 2020.


  • 19 Ways to Defeat the Pandemic: What you can do now and when you are back to work (On Demand)
  • ADA & OSAP COVID-19 (On Demand)
  • Dental Practice Financial Issues Surrounding COVID-19 (On Demand)
  • Keep the Lights On: Protect the Health of Your Practice During the Economic Downturn (On Demand)
  • Show-Me ECHO COVID-19 (Weekly)
  • What's in the CARES Act & How It Can Immediately Impact My Dental Practice (On Demand)

Recent News 

MDA eNews Updates
April 4April 3April 2March 31March 30
March 29, v1 and March 29, v2 (all Small Business Loan guidance)
March 27 (Making Sense of CARES, FFCRA Impacts & Benefits)
March 27March 26March 24 | March 23 (Donating PPE Supplies) | March 23
March 20 | March 19 | March 18 | March 17


CDC Dental Settings (Interim Infection Prevention & Control Guidance for Dental Settings)
CDC Recommendation: Postpone Non-Urgent Dental Procedures, Surgeries, Visits 
OSHA COVID-19 OSHA Preparing Workplaces for COVID-19 (PDF)
Dentists are classified as high-risk and that information begins on page 23 of the PDF

State of Missouri
Governor Mike Parsons' Office
COVID-19 Outbreak (Dept of Health & Senior Services)
Health Care Professionals Resources (Dept of Health & Senior Services)
Unemployment Information, Workers' Compensation, Discrimination (Dept of Labor)

SBA Loans/Small Business/Financial Resources

Tax Resources
Federal Extension​ | State Extension

SBA Loans
​The ADA strongly encourages application ASAP for EIDL and PPP Loans. We suggest you read this ADA News article "Dentists may need to reapply for Economic Injury Disaster Loans" and then the ADA guidance document first, under Number 1 below. 

Apply for an SBA Loan

  1. ​Click here for a guidance document (ADA & Academy of Dental CPAs) 
  2. Click here for a guidance document (Senate Small Business Committee)
  3. Stimulus Bill Update: Additional SBA Relief Available to Coronavirus-Impacted Small Businesses (Husch Blackwell, MDA Legal Counsel)

Once the PPP Loans become available, dentists will need to consider working on personal financial statements, gathering tax return information, and gathering employee payroll information as they may require some of this information for loan considerations (local/national banks will want). Following is a sample personal financial statement form that could be used: Click here for form.

Husch Blackwell Resources (MDA Legal Counsel)
FAQ: CARES Act SBA Loan Programs
The Complex Interplay Between FFCRA and the CARES Act
Credit Reporting Changes Under the CARES Act

SBA Loan Questions

Miscellaneous Questions

The following are questions the MDA has received that are not grouped under any major topic. We will continue to update these as presented.

  • I would like to donate some extra PPE supplies to places in need. What can I do?
  • Does the Missouri Dental Board have any provisions in place if people cannot get all of their CE or CPR for this recording year?

MDIS Insurance & Employee Benefits Questions

The C​OVID-19 situation is a top priority of the carriers that MDIS works with. In the event coverage becomes available that will help our clients/members, MDIS will make them aware as soon as possible. Following are most common questions MDIS is responding, updated as frequently as as possible. If you have additional questions, please email or call 800-944-7550.

  • Do I have any business interruption coverage available on my policy if I need to close my office voluntarily or by a government mandate?
  • If I become sick and need to close my office, will my Disability or Business Overhead Expense policy respond in any way?
  • Would my General Liability policy cover me if a patient alleges they contracted COVID-19 in my office?
  • Would my Workers’ Compensation provide any coverage if an employee alleges they contracted COVID-19 while at work?
  • If I continue to see patients will my Malpractice policy cover claims involving COVID-19?
  • If I am off of work due to the coronavirus and am receiving pay such as paid sick leave, vacation pay or family medical leave pay, am I eligible to receive unemployment benefits?
  • If the coronavirus causes an employer to shut down operations temporarily, will workers qualify for unemployment benefits?
  • If I lay off my employees for a short time due to COVID-19, do I need to offer COBRA?
  • If a dental office lays off all employees and offers COBRA, can the group health plan stay active with no working/active employees on the plan?
  • If I lay off a covered employee and re-hire them in the future, when can they become eligible to rejoin the group health insurance plan or other group coverage?
  • Are your carriers providing any information and resources?
  • Are there resources for those on Medicare?
  • What does the CARES Act state that my health insurance plan must cover?

Employment Questions

The following information was assembled by the MDA team based upon questions we’ve received, and reviewed by MDA legal counsel for accuracy. Because things are rapidly changing in this environment, we will work to keep this as current as possible. Please be advised this is not to be considered legal advice. We recommend you contact your legal counsel for any specific questions you have regarding your unemployment decisions.​

  • What is the federal legislation “Families First Coronavirus Response Act, HR 6201?”
  • When will the DOL be issuing exemptions for small businesses under HR 6201? How can I get an exemption?
  • If I close my office, do I have to pay my employees?
  • If I close my office, does my staff qualify for unemployment benefits?
  • When should an individual file for unemployment benefits?
  • Can an employer participate in a mass claims filing?
  • If I run my payroll as normal, will it interrupt any waivers I may qualify for through HR 6201?
  • What do I do if an employee is exhibiting COVID-19 symptoms?
  • If an asymptomatic individual imposes a self-quarantine because of the coronavirus, will they be eligible for unemployment benefits?
  • Will an employee be eligible for unemployment benefits if they are mandatory quarantine because of suspicion of having the coronavirus?
  • Will an individual be eligible for unemployment benefits if they are ill because of the coronavirus and unable to work?
  • Will my group short-term disability income (STD) policy provide benefits if one of my employees contracts the coronavirus?
  • Can an employer participate in Missouri’s shared work program whose business has temporarily declined due to COVID-19?
  • Will an employer’s unemployment taxes increase if an employee receives unemployment benefits because of a coronavirus-related business shutdown?
  • Can an individual receive Disaster Unemployment Assistance due to the coronavirus?
  • What if claimant is required to participate in the Reemployment Services and Eligibility Assessment (RESEA) program?
  • What is the difference in Missouri between a Furlough or Layoff of an employee?
  • Are there workplace posters I am required post?

Teledentistry Resources

Teledentistry: Providing Alternative Care During a Public Health Crisis Webinar — (April 6, 12pm) Presented by DentaQuest. Info & Registration

Teledentistry & Virtual Evaluations During COVID-19 — (On Demand) An overview of teledentistry and available low-cost technologies for dentists who want to temporarily use virtual services during the pandemic. Covers the privacy and billing implications of teledentistry and provides reference materials and links to reliable information sources on HIPAA, documentation and dental coding.​ Presented by Dr. Paul Glassman and Dr. Nathan Suter.

Teledentistry in Missouri During the COVID-19 Pandemic Webinar — (On Demand) Facilitated by the Missouri Coalition for Oral Health. Panel discussion on the use of teledentistry during the COVID-19 pandemic to include varied uses of teledentistry to provide consultation, care coordination and triage, among other topics. Note: The following teledentistry questions are provided by MDA member dentist, webinar panelist and teledentistry expert, Dr. Nathan Suter.  

Additional Teledentistry Resources

Teledentistry Questions

  • What is teledentistry?
  • Is teledentistry legal in Missouri?
  • Does my malpractice cover teledentistry?
  • What documentation is needed for teledentistry?
  • Is it true that HIPAA guidelines for telehealth were relaxed due to COVID-19?
  • Is imaging required for teledentistry exams?
  • What procedure codes do I need to document for a teledentistry visit?
  • Is teledentistry reimbursed by insurance? Can I charge my patients for this service?
  • Is a phone call with a patient plus documentation enough to be considered a teledentistry exam?
  • What can I do if I do not have access to my dental record while under quarantine?
  • Who is the author of this set of teledentistry questions and answers?

Well Being Resources

Uncertain and rapidly changing times naturally can create anxiety for you, your staff and your family. This is especially true amid the COVID pandemic—while dentists are largely closing their doors (except for emergency care)—and the strain on your mental health. Yes, while healthy routines like nourishing your physical self through diet, exercise and adequate sleep can help, we realize heightened stress can escalate unhealthy responses that require professional assistance. The MDA Dental Well Being Foundation connects you with experienced and trusted providers in mental health. Call 314-435-1101 for a free, confidential consultation.

Staff Resources

MDA and MDIS staff are working from home offices until further notice. Both teams have taken significant steps to ensure this does not affect our availability and support to members/clients. Please call or email and be assured we will respond as soon as possible if you have to leave a message! Email MDA or call 800-688-1907. Email MDIS or call 800-944-7550. As well, you can easily find staff contacts from The MDA App. Thank you for your patience and support.