COVID-19 Information & Resources

Last Updated: ​​​Friday, May 15 — 1pm

The COVID-19 outbreak and its impact on our daily lives is rapidly evolving. On this page are resources and guidance to help dentists navigate this unprecedented time for their practices, staff and patients. As well, be sure to access resources and guidance on

Navigating this crisis takes expert guidance, collective action and you. We’re stronger together. If you're a member, thank you; if not, please join our dental community.

Reopening Offices

Guidance Documents

CDC & OSHA Resources

Additional Resources

Reopening Ingenuity

This information and any links are being shared from members as they are re-opening their practices post COVID-19. The MDA does not endorse any specific idea or product. Additionally, while an idea may be shared, it does not mean that process or product is a requirement or recommendation of any regulatory body, such as the CDC or OSHA, or of the MDA or ADA. Click to access page (members only). If you have ideas to share, send them to us and we’ll share them (anonymously).

CDC Interim Guidance Questions

The CDC Interim Infection Prevention and Control Guidance for Dental Settings During the COVID-19 Response recommends that dental providers, “Postpone elective procedures, surgeries and non-urgent dental visits.” This guidance was most recently updated on April 27, 2020. Dental practices in many states, including Missouri, are planning to reopen for the full range of dental procedures, causing uncertainty among dentists, public officials, healthcare stakeholders and the media. Please review the following related Q&A provided by the ADA.

PPE Resources

MDA Updates & Resources 

eNews Updates

Public Relations Items for Member Use

The MDA has developed this public service announcement (PSA) as a video to download/link and share to practice social media AND as an audio file for practice marketing on radio, with approximately :05 of music trail at the end for adding doctor/practice name/office location. Audio is licensed for statewide use with no limitations. To save files, click on link and download.

Press Release What Patients Can Expect As They Return To Dental Offices (5/13/20)

Files for Download
Audio MP3
Video MOV | MP4 | AVI 
Social Links
VimeoYouTube | Flickr

SBA Loans/Small Business/Financial Resources

Tax Resources

Federal Extension​ | State Extension

SBA Loans

On April 23, the House passed an emergency bill to inject more funds into the Paycheck Protection Program (PPP), Economic Injury Disaster Loans (EIDL) and emergency Economic Injury Disaster Loan grants to help the millions of Americans and small businesses impacted by the pandemic.

Members are urged to consider applying for both EIDL and PPP loans. 

  • If you have already applied and the processing of your application was put on hold because of the lack of funding, please keep an eye out for a message from your lender about status updates.
  • If you have not applied for either loan, the ADA strongly urges that you consider applying for them as quickly as possible. Although additional funding was allocated for these loan programs, it’s expected to be exhausted quickly.
  • To learn more about the Small Business Administration’s COVID-19 relief options available for businesses, visit the SBA website.
  • View related resources on the ADA SBA Loans page

Husch Blackwell Resources (MDA Legal Counsel)
I've Received my PPP Loan. Now What? 
FAQ: Employee Retention Credit Under CARES Act
FAQ: Paycheck Protection Program Loan Forgiveness
FAQ: Coronavirus Economic Stabilization Act of 2020
FAQ: CARES Act SBA Loan Programs
The Complex Interplay Between FFCRA and the CARES Act
Stimulus Bill Update: Additional SBA Relief Available to Coronavirus-Impacted Small Businesses

Missouri Dental Board

The following is information provided from the Missouri Dental Board. For any questions, contact the Missouri Dental Board.

  • CE for Licensure Renewal Questions
  • BLS For Renewal Questions
  • Emergency Rules: Temporary Licensure & BLS Certification

MDIS Insurance & Employee Benefits Questions

The C​OVID-19 situation is a top priority of the carriers that MDIS works with. In the event coverage becomes available that will help our clients/members, MDIS will make them aware as soon as possible. Following are most common questions MDIS is responding, updated as frequently as as possible. If you have additional questions, please email or call 800-944-7550.

  • Do I have any business interruption coverage available on my policy if I need to close my office voluntarily or by a government mandate?
  • If I become sick and need to close my office, will my Disability or Business Overhead Expense policy respond in any way?
  • Would my General Liability policy cover me if a patient alleges they contracted COVID-19 in my office?
  • Would my Workers’ Compensation provide any coverage if an employee alleges they contracted COVID-19 while at work?
  • If I continue to see patients will my Malpractice policy cover claims involving COVID-19?
  • Do you have a sample form to help inform patients of the risks associated with receiving necessary emergent treatment during the COVID-19 pandemic?
  • If I am off of work due to the coronavirus and am receiving pay such as paid sick leave, vacation pay or family medical leave pay, am I eligible to receive unemployment benefits?
  • If the coronavirus causes an employer to shut down operations temporarily, will workers qualify for unemployment benefits?
  • If I lay off my employees for a short time due to COVID-19, do I need to offer COBRA?
  • If a dental office lays off all employees and offers COBRA, can the group health plan stay active with no working/active employees on the plan?
  • If I lay off a covered employee and re-hire them in the future, when can they become eligible to rejoin the group health insurance plan or other group coverage?
  • Are your carriers providing any information and resources?
  • Are there resources for those on Medicare?
  • What does the CARES Act state that my health insurance plan must cover?

Employment Questions

The following information was assembled by the MDA team based upon questions we’ve received, and reviewed by MDA legal counsel for accuracy. Because things are rapidly changing in this environment, we will work to keep this as current as possible. Please be advised this is not to be considered legal advice. We recommend you contact your legal counsel for any specific questions you have regarding your unemployment decisions.​ Additionally, the ADA has a COVID-19 Employment Law FAQs, created specifically for the ADA from employment law firm JacksonLewis. Download the document which addresses questions impacting employers and employees related to COVID-19.

  • What is the federal legislation “Families First Coronavirus Response Act, HR 6201?”
  • When will the DOL be issuing exemptions for small businesses under HR 6201? How can I get an exemption?
  • If I close my office, do I have to pay my employees?
  • If I close my office, does my staff qualify for unemployment benefits?
  • When should an individual file for unemployment benefits?
  • Can an employer participate in a mass claims filing?
  • If I run my payroll as normal, will it interrupt any waivers I may qualify for through HR 6201?
  • What do I do if an employee is exhibiting COVID-19 symptoms?
  • If an asymptomatic individual imposes a self-quarantine because of the coronavirus, will they be eligible for unemployment benefits?
  • Will an employee be eligible for unemployment benefits if they are mandatory quarantine because of suspicion of having the coronavirus?
  • Will an individual be eligible for unemployment benefits if they are ill because of the coronavirus and unable to work?
  • If I offer employees their positions back at their regular salary and they refuse to accept (for whatever reason, does that disqualify them from unemployment benefits?
  • Will my group short-term disability income (STD) policy provide benefits if one of my employees contracts the coronavirus?
  • Can an employer participate in Missouri’s shared work program whose business has temporarily declined due to COVID-19?
  • Will an employer’s unemployment taxes increase if an employee receives unemployment benefits because of a coronavirus-related business shutdown?
  • Can an individual receive Disaster Unemployment Assistance due to the coronavirus?
  • What if claimant is required to participate in the Reemployment Services and Eligibility Assessment (RESEA) program?
  • What is the difference in Missouri between a Furlough or Layoff of an employee?
  • Are there workplace posters I am required post?
  • I am dentist who owns my own practice or am an associate dentist, do I qualify for unemployment in the state of Missouri?

Teledentistry Resources

Teledentistry & Virtual Evaluations During COVID-19 — (On Demand) An overview of teledentistry and available low-cost technologies for dentists who want to temporarily use virtual services during the pandemic. Covers the privacy and billing implications of teledentistry and provides reference materials and links to reliable information sources on HIPAA, documentation and dental coding.​ Presented by Dr. Paul Glassman and Dr. Nathan Suter.

Teledentistry in Missouri During the COVID-19 Pandemic Webinar — (On Demand) Facilitated by the Missouri Coalition for Oral Health. Panel discussion on the use of teledentistry during the COVID-19 pandemic to include varied uses of teledentistry to provide consultation, care coordination and triage, among other topics. Note: The following teledentistry questions are provided by MDA member dentist, webinar panelist and teledentistry expert, Dr. Nathan Suter.  

DentaQuest resources including Teledentistry: Providing Access to Care During the COVID-19 CrisisFast-Track to Teledentistry: Removing Barriers to Care While Maximizing Health and the webinar Teledentistry: Providing Alternative Care During a Public Health Crisis.​

Additional Teledentistry Resources

Teledentistry Questions

  • What is teledentistry?
  • Is teledentistry legal in Missouri?
  • Does my malpractice cover teledentistry?
  • What documentation is needed for teledentistry?
  • Is it true that HIPAA guidelines for telehealth were relaxed due to COVID-19?
  • Is imaging required for teledentistry exams?
  • What procedure codes do I need to document for a teledentistry visit?
  • Is teledentistry reimbursed by insurance? Can I charge my patients for this service?
  • Is a phone call with a patient plus documentation enough to be considered a teledentistry exam?
  • What can I do if I do not have access to my dental record while under quarantine?
  • Who is the author of this set of teledentistry questions and answers?

Well Being Resources

Uncertain and rapidly changing times naturally can create anxiety for you, your staff and your family. This is especially true amid the COVID pandemic and the strain on your mental health. While healthy routines like nourishing your physical self through diet, exercise and adequate sleep can help, we realize heightened stress can escalate unhealthy responses that require professional assistance. The MDA Dental Well Being Foundation connects you with experienced and trusted providers in mental health. Call 314-435-1101 for a free, confidential consultation. Following are various resource links.

Staff Resources

Email MDA or call 800-688-1907. Email MDIS or call 800-944-7550. As well, you can easily find staff contacts from The MDA App. We're here to serve you.