Brochure Return Policy
All sales final after 10 business days from date
materials shipped from MDA.
Unopened merchandise may be returned within 10 days of
order shipment date, after receiving a
Authorization Receipt from the MDA. Only unused
and unopened brochures in original packaging will be accepted.
All returns are subject to a minimum 15% restocking fee,
therefore we encourage you to estimate your needs as
closely as possible.
Returned shipping is the responsibility of the sender.
Product received without a Return Authorization Receipt or
non-returnable items with or without a Return
Authorization Receipt will become property of the MDA and no refund will be
Focus Online CE Refund Policy
Members must correctly answer 3 of the 4 questions per article (6 of 8 questions total), equating to a score of 75%, to earn 1 CE credit. If the minimum number of questions is not answered correctly (the test is not passed), no CE credit will be awarded. Whether submitted through an online or PDF form, tests will not be graded without accompanying payment. The fee for this self-study 1 CE credit is $10 per issue. The fee is incurred regardless if CE credit is attained or not (payments will NOT be refunded in the case a 75% score is not attained).
MDA Winter Session CE Meeting Refund/Cancellation Policy
All refund and cancellation requests must be made in writing. A $50 handling fee, per registrant, will be charged for all refunds
prior to January 11, 2013. Refunds will not be granted, for any reason, after 11:59 pm on January
11, 2013. Registrations may be transferred at any time without penalty.