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Brochure Return Policy
Brochure Return/Refund Policy

All sales final after 10 business days from date materials shipped from MDA. Unopened merchandise may be returned within 10 days of order shipment date, after receiving a Return Authorization Receipt from the MDA. Only unused and unopened brochures in original packaging will be accepted. All returns are subject to a minimum 15% restocking fee. Returned shipping is the responsibility of the sender. Product received without a Return Authorization Receipt without a Return Authorization Receipt will become property of the MDA and no refund will be given.

Expanded Function Course Refund/Cancellation Policy

If a student registers for an EFDA Course, but then cancels PRIOR to being given access to the online coursework (six weeks in advance of the course), the student may receive a refund of the course fees, minus a $50 cancellation charge. No refunds will be made after access to online review materials is made available. If students must cancel after the six week deadline, they may move their registration fee to another future course, with an additional payment of a $50 transfer fee. No refund or transfer will be provided to any registrant who does not show up at a scheduled clinical course without prior notification to the MDA.

Focus Online CE Refund Policy

Members must correctly answer 3 of the 4 questions per article (6 of 8 questions total), equating to a score of 75%, to earn 1 CE credit. If the minimum number of questions is not answered correctly (the test is not passed), no CE credit will be awarded. Whether submitted through an online or PDF form, tests will not be graded without accompanying payment. The fee for this self-study 1 CE credit is $10 per issue. The fee is incurred regardless if CE credit is attained or not (payments will NOT be refunded in the case a 75% score is not attained).

Winter Session CE Meeting Refund/Cancellation Policy

All refund and cancellation requests must be made in writing. A $50 handling fee, per registrant, will be charged for all refunds prior to the early registration deadline. Refunds will not be granted, for any reason, after 11:59 pm on that date. Registrations may be transferred at any time without penalty.

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