Each area of the clinic has different needs, and success depends on adequate staffing.
This begins with the Early Morning Launch shift when select volunteers need to arrive early enough to help with parking, hospitality set up and volunteer registration. Their duty may begin earlier and not last as long. If volunteers still wish to serve once their duty is over, they can report to the Help Desk to be reassigned to an area of need.
Morning shift volunteers need to arrive in time (no later than 5:30am) to check in, get acclimated and oriented, and be at your station, ready to work, BEFORE the patient doors open at 6am. We ask that morning shift volunteers don’t break for lunch until their replacement has arrived. Brief breaks will be allowed at your lead’s discretion. Before your shift ends, please take a moment to familiarize your replacement about your duties so the transition is smooth. Our target time for transitioning between shifts is 11:30am.
Afternoon shift volunteers need to arrive in time to check in and report to their station by 11:15am so their predecessor can give a brief summary of duties. The goal is for a smooth transition between shifts so the clinic continues to operate efficiently. If an afternoon volunteer wants to eat lunch, they should arrive early to allow enough time to do so prior to reporting to shift change. Food will be available prior to 11am. This may seem early for lunch, but it allows morning volunteers to eat after a long shift and it prevents all volunteers from breaking at the same time and creating a delay in clinic efficiency. The shift for afternoon volunteers will end by 5pm. Again brief breaks will be allowed at your lead’s discretion.
Certain areas of the clinic, like patient registration and triage, will wrap up earlier in the day depending on clinic capacity. If volunteers still wish to serve once their original volunteer duty is over, they can report to the Help Desk to be reassigned to an area of need.
You are volunteering and we appreciate it! We recognize that you may have certain limiting factors that impact your time. For the success of the clinic and the patients we aim to serve, we ask all volunteers try to maintain these suggestions and be flexible to serve at times and in roles that may vary a bit. Thank you for being lion hearted!